FAQ
Frequently asked questions
Quick answers to the most common questions about fees, payouts and how Paytapper works.
FAQ
Where does the money go?
Payments go directly to your connected Stripe account. Paytapper doesn't hold your funds.
When do I get paid?
Payout timing depends on Stripe and your payout schedule. First payouts can be temporarily delayed by Stripe.
What's the Paytapper fee?
Paytapper charges 10% per successful payment, with no monthly fee.
Do I need to connect Stripe again?
No. If Stripe is already connected, you're ready to accept payments. You only need to open Stripe if you want to change details like your bank account, payout settings, or verification.
Do I need an app to receive tips?
No. You manage your account and download your QR code from the Paytapper web dashboard — there's nothing to install.
Do customers need an app to tip me?
No. They scan your QR code with their phone camera and pay on a web page with a card, Apple Pay or Google Pay.
Why do you ask for a website during Stripe onboarding?
Stripe requires a "Website" field during onboarding. If you don't have one, you can use https://paytapper.net.
Can I use Paytapper for things other than tips?
Yes. Paytapper also supports small payments and tour bookings, not just tips.
Is Paytapper available in my country?
Paytapper is available wherever Stripe Connect is supported.